Not sure why your computer or device isn’t working properly?
IN-HOME COMPUTER SUPPORT RYDE & EPPING SYDNEY.
Are you experiencing any of the following problems with your computer or device?
- Problems with your computer or laptop at home?
- Is your tablet or iPad running slow or not performing to your expectations?
- Is your home phone, mobile or iPhone continually dropping out making it impossible to finish a conversation?
- Are you experiencing intermittent problems issues across multiple devices that you’d like sorting out?
Whether you’re using your technology for work or pleasure we understand how important it is in your life to get an affordable resolution, fast.
With many devices not coming with detailed user manuals we understand how difficult it can be to fully understand and resolve issues as and when they arise. With no job to big or small Tech Home Help is here to help.
Tech Home Help is owned and run by Rick Burrows. Working from his home office in Baulkham Hills on Sydney’s Northern Suburbs, for the past 15+ years Rick has been providing technical support and computer repairs for all devices including desktops and laptops, tablets, and mobile phones.
Why we’re different to other computer repair companies
- We come to you. Experience our in-home computer support service.
- We are locally run and owned working in your community each and every day.
- A full personal tailored service for you: we can provide assistance across all stages of the technology process from advice prior to purchase, setup and installation, repair and maintenance, tuition and training and ongoing phone support plus we could save you money by tailoring your phone and internet packages to meet your needs!
- Full 12-month parts and labour guarantee.
- Safe trustworthy support: to ensure that you are fully protected all of our team have full criminal records clearance.
Brands we work with
We have extensive experience across all the major hardware brands and operating systems including :
- Apple
- Samsung
- LG
- Windows
- iOS
- Android
- Panasonic
Devices we work with
- Computers and Laptops
- Home Phones
- Mobile Phones and iPhones
- Tablets and iPhones
- TV and Soundbars
- Paid TV and Fetch
- Internet TV (Netflix, Stan, YouTube) and Catch Up TV (ABC iView, SBS Online, 9Now etc)
Solutions to common computer problems
Q: I’ve bought a new computer / laptop / tablet / mobile phone but my data remains on the old device. Can you move the information across and Setup my new computer or laptop to run like the old one?
A: Of course. At Tech Home Help we can migrate all of your old data and programs across to your new computer or laptop so that you can concentrate on fully utilising your new purchase.
Q: Recently my computer / laptop / tablet / mobile phone hasn’t been working as usual and I don’t know why. Can you diagnose and fix computer problems or repair my device?
A: Certainly. At Tech Home Help our service team can diagnose and suggest repair options for all computer or laptop and laptop issues. Once a diagnosis is completed we will call you directly to discuss costs and options before proceeding with any work. Once completed your computer or laptop will be personally delivered to your home and installed leaving it exactly as it was before repair.
Q: I have important pictures and data that I want to keep safe and protected. Are you able to assist in backups and cloud storage to keep my information safe?
A: Yes certainly. At Tech Home Help we can work with you to regularly backup your devices whilst safely storing your existing photos, documents and other data.
Q: I’m currently using Windows defender but have been told that I need further antivirus protection but know nothing about it. Can you help me find a suitable anti-virus software program for my computer or laptop?
A: We can. At Tech Home Help we can explain, supply and install the best in antivirus software ensuring ultimate protection for you on the internet.
Q: I have contracted a virus on my computer / laptop which is stopping me opening files. Can you remove a virus from my computer?
A: Sure. At Tech Home Help we can diagnose viruses on your computer or laptop, remove and clean your data leaving your computer or laptop in full working order.
Q: I’m really busy at work and don’t have time to drop my computer / laptop / tablet / mobile phone in for repair. Do you offer a pickup and drop-off service?
A: We certainly do! At Tech Home Help we are all about ultimate convenience so will come directly to you. If we can’t repair on the spot we will take away and return your repaired computer or laptop/laptop directly to your home.
Q: Microsoft Outlook keeps crashing on my computer / laptop. Can you fix this?
A: Of course. At Tech Home Help we can resolve issues across most major software packages to ensure that you can get back to it ASAP.
Q: I’m struggling to setup and install my new printer. Can you help?
A: Of course. At Tech Home Help we can assist in all areas of printing from product selection, installation and setup of wireless printing across all your compatible devices.
Q: I’m using an email supplied by my internet service provider but am dissatisfied with them and want to move. Can you help to move my email to another email account?
A: Yes we sure can. At Tech Home Help we can work with you to setup and migrate old email accounts to new providers such as Google, Hotmail etc.
Q: My friend says that I can receive email on my mobile phone and tablet. How do I do this?
A: At Tech Home Help we can connect all compatible devices (Computer or laptops/Laptops, mobile phones/iPhones, tablets/iPads,) ensuring that you never miss an important email again!
Q: I’ve had my computer / laptop for over 10 years and would like to upgrade but have no idea on what I need or should buy. Do you offer advise on the best devices for my needs?
A: We certainly do. Tech Home Help was setup to provide a 360 degree service offering Setup, tuition and advise. As part of our service we will take the time to understand your needs and objectives before creating a personally tailored plan for you including best devices and most suitable plans for your usage.
Q: I’ve recently upgraded to Windows 10 but am struggling to use it. Can you help me to use it?
A: Of course. At Tech Home Help we offer one on one or group tuition and training across all technology, brands and operating systems in your home.
Tech Home Help – Fast, affordable and reliable in-home computer and laptop repairs.
Tech Home Help is owned and run by Rick Burrows. Working from his home office in Baulkham Hills on Sydney’s Northern Suburbs, for the past 15+ years Rick has been providing technical support and computer repairs for all devices including desktops and laptops, tablets, and mobile phones.
- We come to you. Experience our in-home computer support service.
- We are locally run and owned working in your community each and every day.
- A full personal tailored service for you: we can provide assistance across all stages of the technology process from advice prior to purchase, setup and installation, repair and maintenance, tuition and training and ongoing phone support plus we could save you money by tailoring your phone and internet packages to meet your needs!
- Full 12-month parts and labour guarantee.
- Safe trustworthy support: to ensure that you are fully protected all of our team have full criminal records clearance.
Call 0476 591 673 SMS 0476 591 673 Online Enquiry »
Listen to Rick being interviewed on 2GB radio explaining how he successfully saved an elderly customer $8,000 on telco charges.
We take care of all your computer repairs & tech training requirements.
We repair and support all major computer and tech brands
