December 6, 2017

MOBILE PHONE SETUP HELP

We can set up your mobile phone for you.

MOBILE PHONE SETUP EPPING, RYDE AND ALL NORTHERN SYDNEY SUBURBS.

Have you bought your first mobile phone or iPhone or simply upgraded to a better version?  Are you struggling to setup your mobile phone or simply don’t understand what it’s asking you for? Or do you have contacts, pictures and files spread over old devices and sim cards that you’d like to access on your new phone?

Whether you’re using your Samsung mobile or iPhone work or pleasure we understand how important it is that to get your setup right so you can enjoy your new device ASAP.

Reliable mobile phone setup assistance

With mobile phone setup experience across all major hardware brands including Apple, Samsung, LG, Sony, Lenovo and all major operating systems (Android and iOS) we pride ourselves on delivering the best local service.

Our phone expertise includes : 

  • Mobile phone setup assistance
  • Mobile phone and SMS tuition
  • Contact creation, storage and management
  • Email setup and tuition
  • Camera tuition
  • Apps: guidance, setup and tuition
  • Internet tuition
  • Antivirus and device security
  • Google suite: learn how Google can change your digital life
  • Siri and Google Now Voice command controls
  • Photos and sharing
  • Maps, Navigation and GPS
  • Cloud storage: iCloud, Google Drive, One Drive etc
  • Facebook and social media; learn how to use and control app notifications
  • Whatsapp, Facebook messenger and online communication services

Common mobile phone setup problems and solutions

Q: I’ve bought a new mobile but all my contacts and data remain on my old phone.  Can you move the information across and setup my new mobile phone to show the old information? 

A:  Of course.  At Tech Home Help we can collate and migrate all of your old contacts, photos, data and programs across to your new Mobile Phone or iPhone so that you can concentrate on fully utilising your new Mobile Phone or iPhone.

Q: Recently my iPhone hasn’t been working as usual and I don’t know why.  Can you diagnose and fix the problem?

A: Certainly.  At Tech Home Help our service team can diagnose and suggest repair options for all Mobile Phone or iPhone issues.  Once a diagnosis is completed we will call you directly to discuss costs and options before proceeding with any work.  Once completed your Mobile Phone or iPhone will be personally delivered to your home and installed leaving it ready to use.

Q:  I have important pictures and data on my mobile phone that I want to keep safe and protected.  Are you able to assist in protecting this information?

A: Yes certainly.  At Tech Home Help we can work with you to regularly backup your Mobile Phone or iPhone whilst safely storing your existing photos, documents and other data.

Q:  I’m not currently using antivirus on my phone but have been told that I need malware protection but know nothing about it.  Can you help me find a suitable product for my mobile? 

A: We can.  At Tech Home Help we can explain, supply and install the best in antivirus and malware software ensuring ultimate protection for you on the internet.

Q:  I’m really busy at work and don’t have time to drop my mobile phone in for repair.  Do you offer a pickup and drop-off service?

A:  We certainly do!  At Tech Home Help we are all about ultimate convenience so will come directly to you.  If we can’t repair on the spot we will take away and return your repaired Mobile Phone or iPhone/laptop directly to you.

Q:  The email app on my Samsung mobile (or any other brand) keeps crashing. Can you fix this? 

A: Of course.  At Tech Home Help we can resolve issues across most major software packages to ensure that you can get back to it ASAP.

Q: I’m struggling to install my new printer so it communicates with my mobile.  Can you help?

A:  Of course.  At Tech Home Help we can assist in all areas of printing from product selection, installation and setup of wireless printing across all your compatible devices.

Q: I’m using an email supplied by my internet service provider but am dissatisfied with them and want to move.  Can you help to move my email to another email account?

A:  Yes we sure can.  At Tech Home Help we can work with you to setup and migrate old emails accounts to new providers such as Google, Hotmail, etc.

Q: My friend says that I can receive email on my mobile phone and tablet.  How do I do this?

A: At Tech Home Help we can connect all compatible devices (Computers or Laptops, Mobile phones and iPhones, tablets and iPads,) ensuring that you never miss an important email again!

Q: I’ve had my mobile phone for over 5 years and would like to upgrade but have no idea on what I need or should buy.  Do you offer advise on the best devices for my needs?

A:  We certainly do.  Tech Home Help was setup to provide a full assistance service offering repairs, tuition and advise.  As part of our service we will take the time to understand your needs and objectives before creating a personally tailored plan for you including best devices and most suitable plans for your usage.

Q: I’ve recently upgraded my iPhone but am struggling to use it.  Can you help me to use it?

A:  Of course.  At Tech Home Help we offer one on one or group tuition and training across all technology, brands and operating systems in your home.

Tech Home Help – Fast and affordable mobile phone setup help

Tech Home Help is owned and run by Rick Burrows.  Working from his home office in Epping on Sydney’s Northern Suburbs, for the past 15+ years Rick has been providing technical support and computer repairs for all devices including desktops and laptops, tablets, and mobile phones.

  • We come to you. Experience our in-home computer support service.
  • We are locally run and owned working in your community each and every day.
  • A full personal tailored service for you: we can provide assistance across all stages of the technology process from advice prior to purchase, setup and installation, repair and maintenance, tuition and training and ongoing phone support plus we could save you money by tailoring your phone and internet packages to meet your needs!
  • Full 12-month parts and labour guarantee.
  • Safe trustworthy support: to ensure that you are fully protected all of our team have full criminal records clearance.

Call 0476 591 673  SMS 0476 591 673   Online Enquiry  »

We take care of all your computer repairs & tech training requirements.

REPAIRS
We can repair your computer, laptop, tablet & phone.
We understand how important it is in your technology fixed quickly so we offer fast and affordable onsite and in-home computer repair service. In-home computer repairs available. We also offer a pick-up and drop-off service.

Computer repair service »

SETUP
Computer, tablet and mobile phone setup.
With computer, laptop, tablet and mobile phone setup experience across all major brands and operating systems, we pride ourselves on delivering the best local, computer setup service available. Fast, in-home and onsite assistance.

Computer and device setup »

TRAINING
Learn to use your computer and tech devices.
Struggling with technology? Not getting the most out of your computer, tablet or mobile phone? Our face-to-face and phone computer training sessions will give you the skills to operate your devices with confidence and ease.

Our in-home computer classes »

TROUBLESHOOTING
We can diagnose and fix all your tech problems.
Computer or device not working properly? Rick can troubleshoot what’s causing the problem and recommend an affordable solution. No job is too big or too small. Call Rick for computer troubleshooting assistance.

Our troubleshooting services »

 

We repair and support all major computer and tech brands