Tech Home Help - Rick Burrows providing tech support that cares - keeping you secure whilst saving you money and stress

GET HELP, ADVICE AND SUPPORT FOR YOUR HOME TECHNOLOGY NEEDS

Local tech geek, Rick Burrows, provides convenient in-home computer repairsmobile phone and device setup and technical support for residents and businesses in the Ryde / Northern Suburbs area of Sydney. His face-to-face computer training services will give you the knowledge to confidently use all your in-home technology and devices including computers (PC and Mac), tablets (eg, iPads) and mobile phone (iPhone, Samsung, etc). Located in Epping, Rick provides in-home and onsite assistance to local customers in the following suburbs: Ryde, Chatswood, Pennant Hills, Normanhurst, Roseville, Lindfield, Killara, Gordon, Pymble, Waitara, North Turramurra, Hornsby, Beecroft, Cheltenham, Wahroonga, Turramurra, St Ives, Denistone, Baulkham Hills, Castle Hill, Eastwood, Gladesville, Maquarie Park, Marsfield, Meadowbank, Putney, Tennyson Point and surrounding areas. Established in 2016, Rick at Tech Home Help is dedicated to providing reliable, high-quality IT services, backed by a perfect 5-star Google rating. With transparent pricing—there are no hidden fees, no same-day call-out charges, just a straightforward hourly rate of $132. For extra cutomer value we charge by the hour and not the task meaning that Rick can assist with a wide variety of tech issues and questions in each session. Unlike other IT services that rush in, fix the issue, and leave you in the dark, Rick at Tech Home Help takes the time to explain what he’s doing and why. With written notes provided you’ll understand what was done, empowering you to manage your technology with confidence.

Booking a consultation is easy. Simply call 0476 591673 and leave Rick a voicemail, and he’ll contact you the same day to address your needs. With Tech Home Help, you’ll always work with Rick, never strangers, ensuring a trusted, personalised experience every time.

Call Rick today, your go-to expert for all your home IT needs.

BEEN SCAMMED AND NEED URGENT ASSISTANCE CALL OR SMS RICK NOW ON 0476 591673

Go to URGENT SCAM ASSISTANCE

URGENT SCAM ASSISTANCE

Have you been scammed? Tech Home Help acts fast to stop the damage, recover lost accounts, and secure your devices. Rick works with banks and providers to restore access and prevent future scams. Don’t wait—get expert scam assistance today!

ACTIVELY SUPPORTING


Go to SENIORS AND RETIREES

SENIORS AND RETIREES

Stay connected and independent with patient, easy-to-follow tech support. We assist with online banking, video calls, entertainment, scam protection, and more, ensuring your technology is set up for ease of use and peace of mind.

Go to Non-Tech Savvy People

Non-Tech Savvy People

Feeling overwhelmed by technology? Tech Home Help is here for you! We simplify your devices, save you money on unused services, and protect you from scams. With expert, friendly support, we make tech easy and stress-free. Let us help you take control of your tech life today!

Go to FAMILIES

FAMILIES

Simplify your household tech. From managing mobile phone and internet plans to setting up child-safe devices and streaming services, we ensure your family gets the most from technology—without the stress of troubleshooting.

Go to BUSY PROFESSIONALS

BUSY PROFESSIONALS

Maximise productivity with expert tech setup and troubleshooting. We optimise home office setups, streamline devices, and provide cybersecurity support so you can focus on work without IT headaches.

Go to CARE FOR AGING PARENTS

CARE FOR AGING PARENTS

Support your elderly loved ones, even from afar. We offer hands-on assistance to keep seniors connected, protect them from scams, and ensure their devices and services work seamlessly. Call Rick to create your plan today!

Go to SMALL BUSINESS

SMALL BUSINESS

We handle IT so you can focus on business. From securing reliable internet and phone plans to optimising software and cybersecurity, we provide cost-effective tech solutions tailored to small business needs.

Go to WORKING FROM HOME

WORKING FROM HOME

A reliable home office is essential. We assist with internet optimisation, device setup, security, and troubleshooting—ensuring a seamless and productive remote work environment.

Go to NDIS and MyAged Care

NDIS and MyAged Care

Rick at Tech Home Help empowers NDIS and My Aged Care participants with tailored tech solutions. From simplifying devices to ensuring cost-effective plans, we make technology accessible and stress-free. Let us help you stay connected, independent, and secure—because everyone deserves tech that works for them!

POPULAR SERVICES


Go to Issue Resolution and Device Repair

Issue Resolution and Device Repair

Whether you’re using a computer, laptop or smart device for work or watching your Smart TV for pleasure, we understand how important it is that your technology is fixed quickly so we offer fast and affordable onsite and in-home computer repair service.

Go to Device Planning, Selection and Purchase

Device Planning, Selection and Purchase

Avoid wasting money on unnecessary gadgets and tech you don’t need. Rick at Tech Home Help will personally assist you in choosing, purchasing and setting up the right devices—ensuring they fit your needs and budget. Get expert guidance and only pay for what truly benefits you!

Go to Device Setup and maintenance

Device Setup and maintenance

Many people invest in mobiles, TVs, and computers but overlook the importance of proper setup and maintenance. Tech Home Help ensures your devices are optimised for performance, security, and ease of use—helping you to make the most of your technology.

Go to Tech Subscription Review and Savings

Tech Subscription Review and Savings

Monthly bills for mobile phones, home internet, Foxtel, muliple antivirus, streaming services, and subscriptions quickly add up. Rick, regularly saves customers hundreds—sometimes even thousands—by optimising plans, removing unnecessary costs, and finding better deals. Don’t overpay—let Rick help you maximise your savings today!

Go to Advocacy and Support

Advocacy and Support

Having issues with Telstra or other service providers? Long wait times, confusing bills, and unhelpful customer service can be frustrating. Rick at Tech Home Help takes the stress out of dealing with big companies, advocating on your behalf to resolve issues, reduce costs, and ensure you get the best service possible.

Go to Mobile Phones and Plans

Mobile Phones and Plans

All your mobile phone issues, setup problems fixed and data transfers solved in one convenient location. All brands – iPhones, Samsung Galaxy, Google, LG, etc. We can even teach you how to use your new mobile phone.

Go to Streaming and Smart TVs

Streaming and Smart TVs

Confused or struggling with having the ‘smarts’ to use your Smart TV. You’re not alone. We can connect and teach you all you need to know to use your new TV including internet TV setup (Netflix, Stan, YouTube, etc). All TV brands and models. Fast, in-home assistance.

Go to Internet, WIFI and NBN

Internet, WIFI and NBN

Problems with NBN or Wi-Fi setup? Experiencing regular internet drop-outs? We can assist with all your internet, NBN, computer networking setup and Wi-Fi problems. We can also advise what internet plan will best suit your requirements.

For fast in-home computer help and tech training, contact Rick today.

Personalised Tech Support

Expert solutions tailored to your needs—simple, secure, and stress-free.
Technology should work for you—stay connected, secure, and in control.

Technology can be confusing, but with the right support, it can also be life-changing.

Whether you’re a senior needing help with online banking, a busy family or professional managing smart home devices, a small business owner optimising home office tech, or an NDIS/MyAgedCare participant or carer seeking assistive technology, Tech Home Help ensures that technology serves your needs—not the other way around.

Our expert friendly team helps you stay connected, save money, and enhance security with personalised support. From setting up smart home devices to protecting against scams, we make tech work for you!

  • We provide personalised assistance to help seniors stay connected, safe, and in control of their digital world.

  • Simplify your home technology with expert guidance. We optimise your tech setup so you can focus on what matters most.

  • We provide tailored solutions that enhance independence, communication, and accessibility.

  • Reliable and cost-effective tech solutions to keep your business running smoothly from home.

Your Local Computer Geek

Tech Home Help is owned and run by Rick Burrows.  Working from his home office in Epping in Sydney’s Northern Suburbs, for the past 15+ years Rick has been working in many areas of technology including PCs, laptops, tablets and mobile phones. Rick specialises in computer lessons for seniors teaching his customers the skills to use their computers and devices with confidence.

RICK BURROWS

EPPING COMPUTER GEEK SPECIALISING IN COMPUTER REPAIRS AND TROUBLESHOOTING, SETUP ASSISTANCE AND TRAINING. FULLY INSURED. CRIMINAL RECORD CHECKED.

Testimonials