February 27, 2025

CARING FOR AGEING PARENTS

Remote Tech Support & Peace of Mind

Caring for ageing parents in today’s digital world can be overwhelming, especially when you’re not always available to help them navigate their technology needs. With Tech Home Help, you’ll have peace of mind knowing that your loved ones are receiving trusted, personalised tech support from Rick, not from a revolving door of strangers.

Before and after every visit, you’ll have the opportunity to speak directly with Rick to discuss your parent’s needs and ensure everything is taken care of properly. This personalised approach means your parent will always be working with someone familiar, patient, and understanding—not just another faceless tech support agent.

When unexpected tech issues arise, emergency assistance is available to ensure they stay connected and protected. Whether it’s a frozen device, a suspicious email, or trouble with online banking, Tech Home Help provides fast, reliable support to resolve issues quickly.

By choosing Tech Home Help, you’re not just getting a tech expert—you’re gaining a trusted partner who ensures your parents are supported, safe, and confident in using technology, while keeping you informed every step of the way.

How We Can Help:

✅ Direct Communication and Updates – Direct communication with Rick before and after visits

✅ Consistent, Trusted Support – Your parent always works with Rick, not strangers

✅ Emergency Tech Assistance – Emergency tech help whenever your parent needs assistance

✅ One-on-One Tech Tuition – Patient guidance for using phones, emails, and social media.

✅ Scam & Fraud Prevention – Teach seniors to avoid phone scams, phishing emails, and online fraud.

✅ Video Call Setup – Helping seniors stay connected with family through Zoom, FaceTime, and WhatsApp.

✅ Bill Payments & Online Banking Assistance – Ensure secure and easy online transactions.

✅ Device & Software Setup – Get new devices working seamlessly from the start.

✅ Wi-Fi & Internet Support – Fix slow connections and optimise their home internet.

✅ Advocacy & Support – Dealing with Telstra, NBN, or other providers on their behalf.

✅ Home Security & Smart Devices – Set up emergency alert systems and video doorbells.

✅ Ongoing Tech Assistance – Regular check-ins for continued support and updates.

🔹 Give your parents expert tech support—even when you’re not there.

📞 Call Rick on 0476 591 673 today for friendly, patient tech support!

Why Choose Tech Home Help?

✔ No Hidden Fees – Transparent, fair pricing with no call-out charges.

✔ Tailored Service – Rick takes the time to explain and educate.

✔ Cost Savings – Helping customers save thousands on internet, phone, and streaming services.

✔ Trusted & Reliable – Friendly, expert support in Sydney’s Northern Suburbs.

computer repairs

PC Computer & Laptop Repairs

Are you having issues with your computer at home?  Is your laptop running slow or not performing to your expectations? Do you experience regular drop-outs making it impossible to fully utilise your home internet and devices?  Whether you’re using a computer and laptop for work or pleasure, we understand how important it is in your life to get a fast, affordable resolution.

All your computer problems fixed and repaired »

ipad repairs

Tablet Repairs

Are you having problems with your tablet or iPad? Is your Tablet or iPad running slow or not performing to your expectations? Smashed iPad screen? Whether you’re using your Tablet or iPad for work or pleasure we understand how important it is for you to get a fast, affordable resolution. With experience repairing all tablets including Apple, Samsung, LG, Sony, Lenovo and all major operating systems including Android and iOS.   We pride ourselves on delivering to you the best local service.

Get your iPad fixed and tablet problems solved »

iphone repairs

Mobile Phone Repairs

Are you having issues with your mobile phone or iPhone?  Are your calls dropping out? Or have you dropped and damaged the phone screen and hardware?  Whether you’re using your mobile for work or pleasure we understand how important it is for you to get a fast, affordable resolution. With mobile phone repair experience across all major hardware brands including Apple, Samsung, LG, Sony, Huawei, HTC, Oppo, Nokia, Google and all major operating systems (Android and iOS) we pride ourselves on delivering the best local service.

iPhone repairs and all our mobile phone problems fixed »

Call 0476 591 673  SMS 0476 591 673   Online Enquiry  »

We take care of all your computer repairs & tech training requirements.

REPAIRS
We can repair your computer, laptop, tablet & phone.
We understand how important it is in your technology fixed quickly so we offer fast and affordable onsite and in-home computer repair service. In-home computer repairs available. We also offer a pick-up and drop-off service.

Computer repair service »

SETUP
Computer, tablet and mobile phone setup.
With computer, laptop, tablet and mobile phone setup experience across all major brands and operating systems, we pride ourselves on delivering the best local, computer setup service available. Fast, in-home and onsite assistance.

Computer and device setup »

TRAINING
Learn to use your computer and tech devices.
Struggling with technology? Not getting the most out of your computer, tablet or mobile phone? Our face-to-face and phone computer training sessions will give you the skills to operate your devices with confidence and ease.

Our in-home computer classes »

TROUBLESHOOTING
We can diagnose and fix all your tech problems.
Computer or device not working properly? Rick can troubleshoot what’s causing the problem and recommend an affordable solution. No job is too big or too small. Call Rick for computer troubleshooting assistance.

Our troubleshooting services »

We repair and support all major computer and tech brands