We’ll get your computer up and running for you.
COMPUTER SETUP EPPING, RYDE AND ALL NORTHERN SYDNEY SUBURBS.
Have you recently upgraded you computer or laptop at home but have found that your programs, data and information are still on your old machine? Have you updated to Windows 11 but wish you hadn’t? Has your printer and scanner stopped working? Whether you’re using your computer or laptop for work or pleasure why not let us help get you setup and running.
Fast computer setup assistance
With computer and laptop setup experience across all major hardware brands including Microsoft, Apple, HP, Toshiba, Lenovo, Samsung, Asus, Acer and all major operating systems (Windows 11, Windows 10 and Mac OS) we pride ourselves on delivering the best local service.
Our expertise includes :
- Computer and laptop setup service
- Computer problem diagnosis and repair
- Data storage, backup and management
- Profile and data migration from old to new computers or laptops
- Cybersecurity Coaching and Assistance, Antivirus setup and installation
- Software setup and installation: Microsoft Office, Word, Excel, PowerPoint, etc
- Printer and computer peripherals setup and installation
- Email setup across all available devices
- Tuition and training across all Brands and Operating systems (MAC OS, Windows)
- Windows 11 and Microsoft Office guidance and tuition
Common computer setup questions
Q: I’ve bought a new computer or laptop but my data remains on my old computer or laptop. Can you move the information across and Setup my new computer or laptop to run like the old one?
A: Of course. At Tech Home Help we can migrate all of your old data and programs across to your new computer or laptop so that you can concentrate on fully utilising your new purchase.
Q: Recently my computer or laptop hasn’t been working as usual and I don’t know why. Can you diagnose and fix the problem?
A: Certainly. At Tech Home Help our service team can diagnose and suggest repair options for all computer or laptop and laptop issues. Once a diagnosis is completed we will call you directly to discuss costs and options before proceeding with any work. Once completed your computer or laptop will be personally delivered to your home and installed leaving it exactly as it was before repair.
Q: I have important pictures and data that I want to keep safe and protected. Are you able to assist in protecting this information?
A: Yes certainly. At Tech Home Help we can work with you to regularly backup your devices whilst safely storing your existing photos, documents and other data.
Q: I’m currently using Windows defender but have been told that I need further antivirus protection but know nothing about it. Can you help me find a suitable product for my computer or laptop?
A: We can. At Tech Home Help we can explain, supply and install the best in antivirus software ensuring ultimate protection for you on the internet.
Q: I have contracted a virus on my computer or laptop which is stopping me opening files. Are you able to fix this?
A: Sure. At Tech Home Help we can diagnose viruses on your computer or laptop, remove and clean your data leaving your computer or laptop in full working order.
Q: I’m really busy at work and don’t have time to drop my computer or laptop/laptop in for repair. Do you offer a pickup and drop-off service?
A: We certainly do! At Tech Home Help we are all about ultimate convenience so will come directly to you. If we can’t repair on the spot we will take away and return your repaired computer or laptop/laptop directly to your home.
Q: My Microsoft outlook keeps crashing. Are you able to resolve?
A: Of course. At Tech Home Help we can resolve issues across most major software packages to ensure that you can get back to it ASAP.
Q: I’m struggling to install my new printer. Can you help?
A: Of course. At Tech Home Help we can assist in all areas of printing from product selection, installation and setup of wireless printing across all your compatible devices.
Q: I’m using an email supplied by my internet service provider but am dissatisfied with them and want to move. Can you help to move my email to another email account?
A: Yes we sure can. At Tech Home Help we can work with you to setup and migrate old emails accounts to new providerssuch as Google, Hotmail etc.
Q: My friend says that I can receive email on my phone and tablet. How do I do this?
A: At Tech Home Help we can connect all compatible devices (Computer or laptops/Laptops, mobile phones/iPhones, tablets/iPads,) ensuring that you never miss an important email again!
Q: I’ve had my computer or laptop for over 10 years and would like to upgrade but have no idea on what I need or should buy. Do you offer advise on the best devices for my needs?
A: We certainly do. Tech Home Help was setup to provide a 360 degree service offering Setup, tuition and advise. As part of our service we will take the time to understand your needs and objectives before creating a personally tailored plan for you including best devices and most suitable plans for your usage.
Q: I’ve recently upgraded to Windows 10 but am struggling to use it. Can you help me to use it?
A: Of course. At Tech Home Help we offer one on one or group tuition and training across all technology, brands and operating systems in your home.
Tech Home Help – Fast, affordable and reliable in-home computer setup service.
Tech Home Help is owned and run by Rick Burrows. Working from his home office in Epping on Sydney’s Northern Suburbs, for the past 15+ years Rick has been providing technical support and computer repairs for all devices including desktops and laptops, tablets, and mobile phones.
- We come to you. Experience our in-home computer support service.
- We are locally run and owned working in your community each and every day.
- A full personal tailored service for you: we can provide assistance across all stages of the technology process from advice prior to purchase, setup and installation, repair and maintenance, tuition and training and ongoing phone support plus we could save you money by tailoring your phone and internet packages to meet your needs!
- Full 12-month parts and labour guarantee.
- Safe trustworthy support: to ensure that you are fully protected all of our team have full criminal records clearance.
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