Our computer courses teach you to use all your devices with confidence.
COMPUTER TRAINING RYDE AND ALL NORTHERN SYDNEY SUBURBS.
Have you recently upgraded your computer or laptop but are struggling to use it? Have you updated to Windows 11 but wish you hadn’t? Have you got cloud storage but no idea how to access it? Or do you simply want to improve your knowledge and fully utilise your existing technology? Rick from Tech Home Help is here to help.
Tech Home Help offers face-to-face computer training for residents and businesses in Sydney’s Northern Suburbs including Ryde, Epping, Beecroft, Pennant Hills, Thornleigh, Waitara, Wahroonga, Turramurra, North Turramurra, St Ives, Chatswood, Denistone, Eastwood, Gladesville, Macquarie Park, Marsfield, Meadowbank, Putney, Baulkham Hills, Castle Hill, Glenhaven, Winston Hills, Kellyville, Bella Vista and Tennyson Point.
Whether you’re using your computer or laptop for work or pleasure why not let us help you to unlock its full potential.
Our laptop and computer training areas of expertise
With tuition and training experience across all major hardware brands including Microsoft, Apple, HP, Toshiba, Lenovo, Samsung, Asus, Acer, and all major operating systems (Windows 11, Windows 10 and iOS) we pride ourselves on delivering the best local tuition and training.
We truly believe that ‘you can’t know what you haven’t been taught’, which is why we sit down with each customer to understand what they would like to achieve whilst also suggesting relevant programs and features to best utilise their computer or laptop. We then split these objectives into bite-size pieces to create a personalised program. To ensure that you don’t miss a thing, we write it down together step by step so you have it as a guide when you need it.
Our computer lessons cover
Some common areas for tuition and training
- Surfing the internet
- Email: Use and setup of Gmail, Outlook, Mozilla Thunderbird, etc
- Microsoft Excel, Word, and Powerpoint
- Photos: how to take, edit and share across multiple formats and devices
- Music: how to buy, store and listen to music across all your devices
- Data storage, backup, and management
- Be safe online: Cybersecurity, Scam recognition, Antivirus and Malware protection
- Printer and computer peripheral usage
- Windows 11, 10, and Microsoft Office guidance and tuition
Common computer training questions
1. I’ve bought a new computer or laptop but my data remains on my old computer or laptop. Can you move the information across and Setup my new computer or laptop to run like the old one?
Answer: Of course. At Tech Home Help we can migrate all of your old data and programs across to your new computer or laptop so that you can concentrate on fully utilising your new purchase.
2. Recently my computer or laptop hasn’t been working as usual and I don’t know why. Can you diagnose and fix the problem?
Answer: Certainly. At Tech Home Help our service team can diagnose and suggest repair options for all computer or laptop and laptop issues. Once a diagnosis is completed we will call you directly to discuss costs and options before proceeding with any work. Once completed your computer or laptop will be personally delivered to your home and installed leaving it exactly as it was before the repair.
3. I have important pictures and data that I want to keep safe and protected. Are you able to assist in protecting this information?
Answer: Yes certainly. At Tech Home Help we can work with you to regularly back up your devices whilst safely storing your existing photos, documents, and other data.
4. I’m currently using Windows defender but have been told that I need further antivirus protection but know nothing about it. Can you help me find a suitable product for my computer or laptop?
Answer: We can. At Tech Home Help we can explain, supply and install the best in antivirus software ensuring ultimate protection for you on the internet.
5. I have contracted a virus on my computer or laptop which is stopping me from opening files. Are you able to fix this?
Answer: Sure. At Tech Home Help we can diagnose viruses on your computer or laptop, remove and clean your data leaving your computer or laptop in full working order.
6. I’m busy at work and don’t have time to drop my computer or laptop/laptop in for repair. Do you offer a pickup and drop-off service?
Answer: We certainly do! At Tech Home Help we are all about ultimate convenience so we will come directly to you. If we can’t repair it on the spot we will take away and return your repaired computer or laptop/laptop directly to your home.
7. My Microsoft outlook keeps crashing. Are you able to resolve this?
Answer: Of course. At Tech Home Help we can resolve issues across most major software packages to ensure that you can get back to it ASAP.
8. I’m struggling to install my new printer. Can you help?
Answer: Of course. At Tech Home Help we can assist in all areas of printing from product selection, installation, and setup of wireless printing across all your compatible devices.
9. I’m using an email supplied by my internet service provider but am dissatisfied with them and want to move. Can you help to move my email to another email account?
Answer: Yes we sure can. At Tech Home Help we can work with you to set up and migrate old email accounts to new providers such as Google, Outlook, etc.
10. My friend says that I can receive email on my phone and tablet. How do I do this?
Answer: At Tech Home Help we can connect all compatible devices (Computers or laptops/Laptops, mobile phones/iPhones, tablets/iPads,) ensuring that you never miss an important email again!
11. I’ve had my computer or laptop for over 10 years and would like to upgrade but have no idea what I need or should buy. Do you offer advice on the best devices for my needs?
Answer: We certainly do. Tech Home Help was set up to provide a 360-degree service offering Advice, Setup, tuition, maintenance, and repairs. As part of our service, we will take the time to understand your needs and objectives before creating a personally tailored plan for you including the best devices and most suitable plans for your usage.
12. I’ve recently upgraded to Windows 11 but am struggling to use it. Can you help me to use it?
Answer: Of course. At Tech Home Help we offer one on one or group tuition and training across all technology, brands, and operating systems in your home.
Tech Home Help – Fast, affordable, and reliable in-home computer training.
Tech Home Help is owned and run by Rick Burrows. Working from his home office in Baulkham Hills on Sydney’s Northern Suburbs, for the past 15+ years Rick has been providing technical support and computer repairs for all devices including desktops and laptops, tablets, and mobile phones.
- We come to you. Experience our in-home computer support service.
- We are locally run and owned working in your community each and every day.
- A full personally tailored service for you: we can assist in all stages of the technology process from advice before purchase, setup and installation, repair and maintenance, tuition and training, and ongoing phone support plus we could save you money by tailoring your phone and internet packages to meet your needs!
- Full 12-month parts and labour guarantee.
- Safe trustworthy support: to ensure that you are fully protected all of our team have full criminal records clearance.
Call 0476 591 673 SMS 0476 591 673 Online Enquiry »
We take care of all your computer repairs & tech training requirements.
We repair and support all major computer and tech brands
