Our mobile phone training courses teach you to use your iPhone with confidence.
MOBILE PHONE TUITION AND iPHONE CLASSES.
Have you bought your first mobile but are left baffled how to use it? Are you sick of asking your children, family or friends for help how to use your iPhone? Have you muddled along for a while but just don’t feel that you’re getting the most from your Samsung phone?
Whether you’re using your mobile phone for work or pleasure we understand how important it is that to get setup and going quickly and efficiently.
We truly believe that ‘you can’t know what you haven’t been taught’, which is why we sit down with each customer to understand what they would like to achieve whilst also suggesting relevant programs and features to best utilise their mobile phone. After agreeing our objectives, we split them into easy to understand ‘bite sized’ pieces to create your personalised mobile phone tuition and training program. To ensure that you don’t miss a thing along the way, Rick will write it down with you step by step so you have it as a reference guide when you need it.
Mobile phone training classes
With tuition and training experience across all major hardware brands including Apple, Samsung, LG, Sony, Huawei, HTC, Oppo, Nokia, Google and all major operating systems (Android and iOS) we pride ourselves on delivering the best local service.
Some common areas for phone tuition and training
- Mobile phone and iPhone registration and setup
- Making calls and SMS
- Contact creation, storage and management
- Mobile phone email setup and tuition
- Mobile phone app setup and guidance
- Internet tuition
- Antivirus and device security
- Google suite: learn how Google can change your digital life
- Siri and Google Now Voice command controls
- Photos and sharing
- Maps, Navigation and GPS
- Cloud storage: iCloud, Google Drive, One Drive etc
- Facebook and social media; learn how to use and control app notifications
- Whatsapp, Facebook messenger and online communication services
- Video streaming services: Netflix, Stan, Foxtel Now etc
- Catch Up TV: ABC iView, SBS Online, 9Now etc
Common mobile phone training questions and solutions
Q: I’ve bought a new iPhone but my data remains on my old mobile. Can you move the information across and setup my new phone so it runs like the old one?
A: Of course. At Tech Home Help we can migrate all of your old data and programs across to your new Mobile Phone and iPhone so that you can concentrate on fully utilising your new Mobile Phone and iPhone.
Q: Recently my Samsung mobile phone (or any brand) hasn’t been working as usual and I don’t know why. Can you diagnose and fix the problem?
A: Certainly. At Tech Home Help our service team can diagnose and suggest repair options for all Mobile Phone and iPhone issues. Once a diagnosis is completed we will call you directly to discuss costs and options before proceeding with any work. Once completed your Mobile Phone and iPhone will be personally delivered to your home and installed leaving it ready to use.
Q: I have important pictures and data on my phone that I want to keep safe and protected. Are you able to assist in protecting my information?
A: Yes certainly. At Tech Home Help we can work with you to regularly backup your Mobile Phone and iPhone whilst safely storing your existing photos, documents and other data.
Q: I’m not currently using antivirus on my Mobile Phone and iPhone but have been told that I need further malware protection but know nothing about it. Can you help me find a suitable product for my Mobile Phone and iPhone?
A: We can. At Tech Home Help we can explain, supply and install the best in antivirus and malware software ensuring ultimate protection for you on the internet.
Q: I’m really busy at work and don’t have time to drop my Mobile Phone and iPhone/laptop in for repair. Do you offer a pickup and drop-off service?
A: We certainly do! At Tech Home Help we are all about ultimate convenience so will come directly to you. If we can’t repair on the spot we will take away and return your repaired Mobile Phone and iPhone/laptop directly to you.
Q: My email app keeps crashing. Are you able to resolve?
A: Of course. At Tech Home Help we can resolve issues across most major software packages to ensure that you can get back to it ASAP.
Q: I’m struggling to install my new printer. Can you help?
A: Of course. At Tech Home Help we can assist in all areas of printing from product selection, installation and setup of wireless printing across all your compatible devices.
Q: I’m using an email supplied by my internet service provider but am dissatisfied with them and want to move. Can you help to move my email to another email account?
A: Yes we sure can. At Tech Home Help we can work with you to setup and migrate old emails accounts to new providerssuch as Google, Hotmail etc.
Q: My friend says that I can receive email on my phone and tablet. How do I do this?
A: At Tech Home Help we can connect all compatible devices (Computers or Laptops, Mobile phones and iPhones, tablets and iPads,) ensuring that you never miss an important email again!
Q: I’ve had my Mobile Phone and iPhone for over 5 years and would like to upgrade but have no idea on what I need or should buy. Do you offer advise on the best devices for my needs?
A: We certainly do. Tech Home Help was setup to provide a full assistance service offering repairs, tuition and advise. As part of our service we will take the time to understand your needs and objectives before creating a personally tailored plan for you including best devices and most suitable plans for your usage.
Q: I’ve recently upgraded my Mobile Phone and iPhone but am struggling to use it. Can you help me to use it?
A: Of course. At Tech Home Help we offer one on one or group tuition and training across all technology, brands and operating systems in your home.
Tech Home Help – Easy to understand mobile phone tuition
Tech Home Help is owned and run by Rick Burrows. Working from his home office in Baulkham Hills on Sydney’s Northern Suburbs, for the past 15+ years Rick has been providing technical support and computer repairs for all devices including desktops and laptops, tablets, and mobile phones.
- We come to you. Experience our in-home computer support service.
- We are locally run and owned working in your community each and every day.
- A full personal tailored service for you: we can provide assistance across all stages of the technology process from advice prior to purchase, setup and installation, repair and maintenance, tuition and training and ongoing phone support plus we could save you money by tailoring your phone and internet packages to meet your needs!
- Full 12-month parts and labour guarantee.
- Safe trustworthy support: to ensure that you are fully protected all of our team have full criminal records clearance.
Call 0476 591 673 SMS 0476 591 673 Online Enquiry »
We take care of all your computer repairs & tech training requirements.
We repair and support all major computer and tech brands
