– Stay Connected, Safe & Independent
As technology becomes essential for daily life, many seniors find themselves struggling to keep up. Whether it’s online banking, video calls with family, or avoiding scams, Tech Home Help provides patient, step-by-step assistance to help seniors feel confident and secure in using their devices.
How We Can Help:
✅ Fixing Slow or Unresponsive Devices – Speed up computers, tablets, and mobile phones to keep them running smoothly.
✅ Setting Up and Managing Online Accounts – Assistance with banking, MyGov, Medicare, and other essential services.
✅ Personalised One-on-One Lessons – Step-by-step guidance on using phones, emails, and social media.
✅ Avoiding Scams & Online Fraud – Learn to spot and avoid scams, phishing attempts, and phone fraud.
✅ Tech Subscription Savings – Ensure you’re not overpaying for internet, phone plans, or streaming services.
✅ Smart Home Setup – Get help setting up security cameras, video doorbells, and home automation.
✅ Wi-Fi and Internet Troubleshooting – Fix connection issues and improve speeds for smooth browsing.
✅ Help with Smart TVs & Streaming – Learn how to use Netflix, YouTube, and Foxtel with ease.
✅ Advocacy & Support – Need help dealing with Telstra, NBN, or energy providers? We’ll handle it for you.
✅ Data Backup & Protection – Ensure your important photos and documents are safe and recoverable.
📞 Call Rick today on 0479 591 673 for friendly, patient tech support for seniors!
Why Choose Rick at Tech Home Help?
✔ No Hidden Fees – Transparent, fair pricing with no call-out charges.
✔ Tailored Service – Rick takes the time to explain and educate.
✔ Cost Savings – Helping customers save thousands on internet, phone, and streaming services.
✔ Trusted & Reliable – Friendly, expert support in Sydney’s Northern Suburbs.
Common computer repair questions
Q: I’ve bought a new computer or laptop but my data remains on my old computer or laptop. Can you move the information across and Setup my new computer or laptop to run like the old one?
A: Of course. At Tech Home Help we can migrate all of your old data and programs across to your new computer or laptop so that you can concentrate on fully utilising your new purchase.
Q: Recently my computer or laptop hasn’t been working as usual and I don’t know why. Can you diagnose and fix the problem?
A: Certainly. At Tech Home Help our service team can diagnose and suggest repair options for all computer or laptop and laptop issues. Once a diagnosis is completed we will call you directly to discuss costs and options before proceeding with any work. Once completed your computer or laptop will be personally delivered to your home and installed leaving it exactly as it was before repair.
Q: I have important pictures and data that I want to keep safe and protected. Are you able to assist in protecting this information?
A: Yes certainly. At Tech Home Help we can work with you to regularly backup your devices whilst safely storing your existing photos, documents and other data.
Q: I’m currently using Windows defender but have been told that I need further antivirus protection but know nothing about it. Can you help me find a suitable product for my computer or laptop?
A: We can. At Tech Home Help we can explain, supply and install the best in antivirus software ensuring ultimate protection for you on the internet.
Q: I have contracted a virus on my computer or laptop which is stopping me opening files. Are you able to fix this?
A: Sure. At Tech Home Help we can diagnose viruses on your computer or laptop, remove and clean your data leaving your computer or laptop in full working order.
Q: I’m really busy at work and don’t have time to drop my computer or laptop/laptop in for repair. Do you offer a pickup and drop-off service?
A: We certainly do! At Tech Home Help we are all about ultimate convenience so will come directly to you. If we can’t repair on the spot we will take away and return your repaired computer or laptop/laptop directly to your home.
Q: My Microsoft outlook keeps crashing. Are you able to resolve?
A: Of course. At Tech Home Help we can resolve issues across most major software packages to ensure that you can get back to it ASAP.
Q: I’m struggling to install my new printer. Can you help?
A: Of course. At Tech Home Help we can assist in all areas of printing from product selection, installation and setup of wireless printing across all your compatible devices.
Q: I’m using an email supplied by my internet service provider but am dissatisfied with them and want to move. Can you help to move my email to another email account?
A: Yes we sure can. At Tech Home Help we can work with you to setup and migrate old emails accounts to new providers such as Google, Hotmail etc.
Q: My friend says that I can receive email on my phone and tablet. How do I do this?
A: At Tech Home Help we can connect all compatible devices (Computer or laptops/Laptops, mobile phones/iPhones, tablets/iPads,) ensuring that you never miss an important email again!
Q: I’ve had my computer or laptop for over 10 years and would like to upgrade but have no idea on what I need or should buy. Do you offer advise on the best devices for my needs?
A: We certainly do. Tech Home Help was setup to provide a 360 degree service offering Setup, tuition and advise. As part of our service we will take the time to understand your needs and objectives before creating a personally tailored plan for you including best devices and most suitable plans for your usage.
Q: I’ve recently upgraded to Windows 10 but am struggling to use it. Can you help me to use it?
A: Of course. At Tech Home Help we offer one on one or group tuition and training across all technology, brands and operating systems in your home.